Chat Technical Support Specialist (PHT timezone, 3rd shift)

Telecommute · Manila, Metro Manila, Philippines · Customer Success

Description

Responsibilities:

We’re looking for a remote Chat Technical Support Specialist with an excellent technical background. You'll be helping our customers via live chat support, assisting them with building smart forms with integrations to a variety of services like Salesforce, Authorize.Net, and Stripe.

You'll answer questions by chat primarily, but occasionally will use email and web meetings to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, share customer feedback, contribute to knowledge resources, and help improve our product and documentation.

Position is full-time, remote (work from home).

Shift will fall between the hours of 10am - 10pm US Eastern (3rd shift, 11pm - 11am Manila, Philippines)

Requirements

About you:


To be successful in this role, these skills are key:

Benefits

We offer a competitive salary of 25,000 to 35,000 PHP per month.

You'll be joining a talented and fun team, working together to build something great!

Apply for this job