Technical Support Specialist

Remote · Bloomington, Indiana, United States · Customer Success

Description

Hello! Interested in a unique opportunity to join a team in a 100% remote company, and help build the next generation of an Enterprise Data Collection platform used by some of the largest and most well known organizations in the world?

We’re looking for tech-savvy and friendly people to join our Customer Success team as a Technical Support Specialist to support our customers in building smart forms with integrations to a variety of services like Salesforce, Authorize.Net, and Stripe.

You'll answer questions by email and occasionally jump on a web meeting to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, to share customer feedback, and help improve our product.

About You:

About Us:

FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

Here are some links to give you a peek into what it's like to work at FormAssembly:

If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position. FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

This is a full-time position, open to all locations (working remotely, from home).


Requirements

To be successful in this role, these skills are essential:

Benefits

FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

You'll be joining a talented and fun team, working together to build something great!

Apply for this job